204 replies to this topic

[Miller55]

When people do that to me I tell them I already shipped it.

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[shoeshine boy]

ugh! I've only recently started selling on SLS. my first few sales went flawless but now a guy who bought my BU Warrior Luxe is claiming that the palms were torn when he received the gloves. I 100% know that they weren't. I had them on my hands before I boxed them up. his photos show the palm coming apart from the binding at the bottom but they weren't like that, I'm 100% positive. not sure his end game. maybe hoping I'd do the partial refund thing and he'd get a rare glove for much less money than he paid. I've told him in the dispute, I don't agree and once SLS generates the return label, just send them back.

I may drop SLS as a selling platform due to this.

[WheelSnipe]

ugh! I've only recently started selling on SLS. my first few sales went flawless but now a guy who bought my BU Warrior Luxe is claiming that the palms were torn when he received the gloves. I 100% know that they weren't. I had them on my hands before I boxed them up. his photos show the palm coming apart from the binding at the bottom but they weren't like that, I'm 100% positive. not sure his end game. maybe hoping I'd do the partial refund thing and he'd get a rare glove for much less money than he paid. I've told him in the dispute, I don't agree and once SLS generates the return label, just send them back.

I may drop SLS as a selling platform due to this.

And there's nothing you can do about it unfortunately. I've had similar several times, including a kid who said a brand new True stick was "limp and broken", i'm guessing he flexed it in his basement and noodled it and he sent it back broken. 

[NovaHands]

ugh! I've only recently started selling on SLS. my first few sales went flawless but now a guy who bought my BU Warrior Luxe is claiming that the palms were torn when he received the gloves. I 100% know that they weren't. I had them on my hands before I boxed them up. his photos show the palm coming apart from the binding at the bottom but they weren't like that, I'm 100% positive. not sure his end game. maybe hoping I'd do the partial refund thing and he'd get a rare glove for much less money than he paid. I've told him in the dispute, I don't agree and once SLS generates the return label, just send them back.

I may drop SLS as a selling platform due to this.

He probably used them and caused the damage himself, and is now trying to lay the blame on you.
This is also why I won't sell sticks on there.  I'd rather give them to a teammate than have some idiot buyer think a used stick couldn't possibly break the first time they use it.

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[shoeshine boy]

Hockey50

https://sidelineswap...locker/Hockey50

 

I never had a problem on SLS and in the last week I've had disputes as a buyer and as a seller.

for the buyer one, I bought a shell (shocking, I know) that was listed as size large. I already have this shell but wanted to replace my XL with an L. when it arrives, the tag clearly says XL. I open a dispute and the guy tries to tell me, "these run small. it should work."  no dude, I have an XL, don't need another and his response is, "LOL! then send it back". reading his feedback it seems like he's a kid because he's had way too many sales cancelled because he just never mailed the item.

[Miller55]

That's lame. As a seller the dispute process on SLS is annoying, but as a buyer I have definitely benefited a couple of times from items that were not as listed.

Ironically, the only time I ever lost a dispute was as a buyer lol, just my luck. Bought a pair of skates listed as retail in the exact size I need. They arrive and they fit weird, I look through the box and they are customs with all sorts of modifications, narrower heel, lowered quarter panels to reduce depth, super thin tongue etc. Mind you, these were Graf G9000, probably the deepest skates on the market now that Nexus was discontinued. So this guy orders the deepest skates with the widest heel and then mods them to fit like skates that Graf already makes (PK77000). I file the dispute and they hit me for return shipping, and then this guy gets hit with Canadian import fees and they deduct it from my return. I ended up filing a charge back with Amex and getting it taken care of. Later I found out that the seller has a buddy who works for Sideline and he called him and they took care of him.

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[blazer88]

Can't stand these buyers on SLS , who have to wait the full 72 hrs for the item funds to be released to seller , without approving the Swap on their own. I receive a swap & check it out good & if its all good , accept swap as soon as I can so seller can cash out.

[Mdwsta4]

Yeah, I agree. Especially the ones that you go back and forth with and they're responsive. You get the item, approve the damn sale! If I'm out of town or unable to actually inspect the item, I always reach out to the seller and let them know as a courtesy. But apparently that's asking too much from most people

[Miller55]

Love those guys that bombard you with absurd offers and questions that are clearly answered in the pictures and then disappear when it comes time to just click three times that everything is fine

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