Have major problems with SLS shipping policys. Seller - When you print up the USPS shipping labels they provide for you & charge the buyer , all they have is the basic $50 insurance . SLS say's if you want to add insurance at the post office , you can. well that's not the case. The post office always gives me problems about this & turned me away today. a few times they did it & most times they got all worked up and did not do it for me , This is a problem & if you use your own labels , their policy is to only credit you what they charge the buyer, only with site credit. it should be credit to your credit card on file , which is total BS. Buyer - if you have to return a item & it was totally the sellers fault. Their policy is for buyer to pay return postage & only get site credit back for your cost of return postage , it wasn't buyers fault , total BS. They need to step up their game & make insurance an option on their site , these things are never a problem on ebay. Don't know about you , but if I just sold a pair of skates worth $500. I don't want them in USPS / Canada post transit , with only $50 insurance on them.
SLS shipping problems / policy BS
#2
Posted 17 December 2018 - 02:43 PM
CCM TACKS 80 flex LH Kreps
Purple or green gloves
purple practice jersey
#3
Posted 17 December 2018 - 04:41 PM
Yes , their shipping is screwed up. but like my issue is . If you bring your PREPAID SLS uninsured label to post office & want insurance , they say they don't do that & want to make you another label w / insurance that SLS will only give you site credit for the postage cost , because you didn't use their label , also this BS , if you need to return something & it was totally the sellers fault, they give only site credit for the return postage cost.
#4
Posted 17 December 2018 - 08:12 PM
#5
Posted 18 December 2018 - 12:09 AM
Called my post office later in the day & talked to post master ( head boss ) , she was not there when I brought package. They told her about problem with adding insurance to prepaid SLS label. She called the district office & they want to see one of these labels ( the one I sent off , already was in transit ) , have a copy of one , going to bring it to her Tomorrow. If SLS would just give postage credit back to credit card on file , I would have no problem. But SLS has to be petty with this site credit BS.
#6
Posted 20 December 2018 - 07:26 PM
got word today from the post master at my post office that you can not add more insurance to a SLS easypost shipping label , because easypost is the SLS shipping vendor & insurance can only come from one source ( easypost is their source ). also , once a label is printed , even with just the basic $50 INS , no more can be added. you would have to void that label & make a new one with all the INS you want. be smart guys , you are only covered for $50 with their labels. I have the USPS form , stating this.
#7
Posted 23 December 2018 - 10:02 PM
got word today from the post master at my post office that you can not add more insurance to a SLS easypost shipping label , because easypost is the SLS shipping vendor & insurance can only come from one source ( easypost is their source ). also , once a label is printed , even with just the basic $50 INS , no more can be added. you would have to void that label & make a new one with all the INS you want. be smart guys , you are only covered for $50 with their labels. I have the USPS form , stating this.
Have you forwarded this to Sideline? I've encountered the same issue on items that I wanted to insure.
#8
Posted 25 December 2018 - 06:39 AM
yes , sent them all the USPS Info , the post office master from my post office sent me. don't think SLS are going to do anything. pulled all my stuff from their site that would need more than $50 insurance. Again , what this means is , SLS uses easypost as their shipping vendor. all insurance for their label's can only come from easypost ( insurance from multiple sources is not permitted , line D ) simple. also posted in gallery to blow up 
